How it works

How it works

On-demand safety & wellbeing for students & staff

Sonder is trusted to care and ready to respond to the safety and wellbeing of students or staff – every minute of every day.

24/7 access to local help

We know the precise decisions to make and actions to take if you find yourself in a situation that demands urgent attention. Simply swipe to automatically send a help alert to our support centre, notifying them of your exact location and initiating remote or in-person assistance.

Check on me

If meeting someone new or going to an unfamiliar destination makes you feel uneasy or uncomfortable, our 'Check on me' feature will allow us to contact you regularly to make sure you are OK.

Track my journey

Stay connected day or night with our ‘Track my journey’ app feature. Whether you’re out and about or on your daily commute, we monitor your progress throughout your journey until you feel safe, secure and no longer need us.

Geo-safety alerts

Our 24/7 operations centre monitors for both minor and major events which could impact the safety of our members. We harness geolocation technology to pinpoint whether you’re in or near a potentially unsafe location and notify you immediately. If you indicate you’re unsafe, or we don’t hear back, we'll take action to ensure your safety.


As a 23-year-old female traveller, I have felt vulnerable and anxious. Knowing I have Sonder makes me feel much safer.

- Luci, Sydney, Australia


Sonder helped me focus on my studies, without worrying about all the problems that I need to face daily.

- Jasmine, Australian National University, Canberra

If Sonder hadn’t called, I could have run straight into the Flinders street car ramming incident.

- Luna, International Student, Melbourne