For enterprise employers

COVID-19 Remote Working Support Program

24/7 access to people with the experience and training to support your staff.

In the coming weeks and months, employees may find it difficult to talk to trained professionals who can discuss their individual circumstances and provide advice or support.

Sonder’s COVID-19 Remote Working Support Program gives employees priority access to personnel with emergency service experience at any time of the day or week. Support is accessible 24-7 and available over the phone and in-person.

 

Problems

Sonder solution

  • Work-from-home (WFH) Informed

Problems

  • Dynamic direction from authorities
  • Heightened anxiety of the virus
  • Result – Anxiety, stress & fear

Sonder solution

  • Information Point of Truth – email, in-app messages, blog, social
  • Regular updates. Preventive health information
  • Clear call to action – Sonder and referral pathways
  • WFH Supported

Problems

  • Social isolation
  • Concern for family & friends
  • Result – Anxiety, stress & fear

Sonder solution

Sonder on-demand support

  • Daily information point of truth updates
  • 24/7 on-demand access to support via mobile app and phone
  • Clear escalation criteria & referral pathways
  • WFH Response

Problems

  • As per 2
  • Uncertainty of diagnosis
  • Delayed access to the health system
  • Result – Fear, compromised mental health

Sonder solution

Sonder on-demand support

  • 24/7 on-demand access to support via mobile app and phone
  • Daily welfare calls for COVID-19 diagnosis or symptoms
  • In-person ‘re-supply’ support for essentials
  • Alignment to medical led requirements for treatment
  • Clear escalation criteria and means, 24/7
  • Work reintegration

Problems

  • Fears around exposure / reintegration
  • Result – Stress, compromised mental health

Sonder solution

  • A clear path to normality
  • Ongoing suppport & transition back to work

Supporting employees working from home.
Isolated but not alone.

  • App

  • Support every minute of the day

    Dedicated technology that gives employees on-demand access to support, advice or help every minute of the day. A single source of truth for up to date information around COVID-19.

  • Support Centre

  • Human help in an instant

    Immediate access to our support centre staffed with people with specialist emergency response and mental first aid training. Outbound welfare check calls to employees with COVID-19 diagnosis or in self-isolation.

  • Liaison Officers

  • By your side in minutes

    In-person responders with emergency services experience that can provide emotional support, escalation pathways to other support services and, in certain cases, “re-supply” support for essentials.

  • Supporting your staff

Supporting your staff

Supporting your staff

  • In distress

    Psychological strain and in immediate need of help.

  • In harm’s way

    In danger of physical harm, natural disaster or in risky situations.

  • Out of your element

    Ambiguous situations where you simply don’t know what to do.

  • Out of reach

    In unfamiliar and less visible settings and places.

Interested?

Please contact us.

See what else members get

In addition to our COVID-19 solutions, members also get access to Sonder’s safety and wellbeing features.

Sonder app